13 Tips To Find And Hire Your Restaurant Dream Team

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Angela Keen
May 6, 2022
hire your restaurant dream team

The restaurant industry is notorious for its high employee turnover rate; it is, in fact, one of the highest in any industry. This high turnover rate can be highly costly for restaurants, as they have to spend time and money recruiting and training new employees only to see them leave a few months later.

As such, restaurateurs must take the time to find great talents to build their dream team and invest in their training. Doing so creates a more stable and productive work environment that will benefit the owners and staff.

Hiring the right employees in an industry as people-centric as the restaurant business is essential to success. It's not enough to find someone with the right skills or qualifications – you also have to make sure that your new hire will be a good fit for your business and the team you've already got in place. Here are some tips for hiring employees in the restaurant industry with that in mind.


1 - Write a killer job description.

If you want to find the right person for the job, you need to compose an irresistible job description and post it in the right places. Your listing should be more than just a simple "looking for" job ad. If you want to find the most suitable staff, you need to be clear on what qualities and capabilities you are looking for.

Your job post must include the skills, experience, certifications, or any other requirements you want your ideal candidate to have. In the same way, you also need to make your place of work appealing to the people reading your job post. It's best to include a salary range, the hours you expect them to work, and the perks they'll receive if offered the job. Additionally, include all the steps and information they need to contact you so the interested people will have no trouble sending their CVs.

Doing all this will attract the right kind of applicants. They may also appreciate the transparency and establish realistic expectations based on the qualifications you require.


2 - Get the A-team to bring in the A-team.

The best ideas often come from collaboration. When you put smart and talented people together, they can come up with amazing things. This is why it's so important to have a great team of employees.

Great teamwork must be fueled from the top, so you need to make sure that you treat your employees well and reward their efforts accordingly. Allow them to learn and grow, and they will help your business grow too.


You can accomplish anything when you have a great team. You or your team will brew new ideas, and everyone will help each other implement them. Your collaboration will have great results if their character and work ethic is similar to yours.


3 - Use an applicant tracking system.

An applicant tracking system (ATS) is a software application that enables the electronic tracking of recruitment processes. An ATS can automate the recruitment process by storing resumes and job applications, sorting and ranking candidates based on their qualifications, providing interviewers with interview questions, and tracking the progress of each application.

Applicant tracking systems help organizations manage the large number of applications they receive for a given job opening and save them time and money in sorting through applications and applicant documents. An ATS can help quickly identify the most qualified candidates, saving time and money in the recruitment process.


4 - Think outside of the box.

You don't have to rely solely on the internet or other traditional job listing channels to look for new employees. Explore other methods, such as giving your current employees a referral or hiring bonus if they find someone who would suit the position.

It would help if you also considered posting on social media and joining online job fairs to expand your network and find someone outside your immediate connections. You may also collaborate with nearby colleges and universities since many young people are looking for work.

Review the requirements and skills you're looking for, and publish your job posting on a medium where your ideal demographic would frequent.


restaurant dream team

5 - Establish your brand and company culture.

Your company culture makes your employees want to come to work and remain a part of your team. It's partly the feeling that they get when they start working and the way the management treats their workers and customers. The company establishes this culture and instils it in all employees, and it is important for the following reasons:


It attracts talent. 

A great company culture will attract the best talent. People want to work for a company that share the values they believe in and makes them happy.


It retains talent. 

Happy employees are more likely to stay with a company for a longer period. If you have a worker who has been with your business for quite a while, appreciate and reward their efforts. Whether it is a promotion or a regular pay raise, they will see these as bonuses. Besides these bonuses, what your employees love most about your company is the culture, and they would rather work for you than other more prominent restaurants if you nurture that culture.

As much as possible, you should establish your brand and culture in your job posts. Your values should also be evident in the way you hire, from the words and phrases you use in your postings to the benefits, salaries and other perks you offer.


6 - Incentivize your dream team.

There are a lot of different ways to incentivize your team, but not all of them will work for every company. It's important to find a way to motivate them in a relevant manner to their individual goals and interests.

Common ways to incentivize employees include offering bonuses, providing paid time off, and sharing company stock. However, you can also get creative with your incentives. Some companies offer employees free meals, gym memberships, or even pet insurance. But whatever you offer, you have to clarify that the incentives will only be given once the person is hired.


Ultimately, it would help if you thought of rewards that will be meaningful to your employees. Giving them incentives to show your appreciation for their contribution will serve as good encouragement.


7 - Make the interview questions count.

If you want to find a person who will fit your team, you need to ask the right questions. Your interview questions should reveal an applicant's character and work ethic. You must also explore questions that will help you discover what kind of company culture the applicant is looking for, or if they care about it in the first place. It's also best to ask situational queries.

These questions aim to find out if the candidate suits your business culture, possesses the right skills, and knows how to handle different situations that are common in the restaurant service industry.

Your questions and how you ask them are very valuable, and you need to work on interviewing skills to make the other person comfortable and be more open when answering your queries.



8 - Establish an employee value proposition. 

If you want to hire a new employee that will fit exactly your specific requirements, it will help to establish an employee value proposition (EVP). This is a set of benefits that a new-hire will receive in exchange for the skills and experience that they will share once they start working for you.

It's not just a list of benefits and perks; the EVP can be customized to fit your organization and the motivations of your employees. It may include health benefits, paid leaves and holidays, and bonuses.

Companies that have a clear set of EVPs and have a record of delivering them can decrease their turnover rates by up to 70%, which is very impressive in any industry.

One of the best examples of companies with an impressive EVP is Starbucks. The company understands the value of its team and calls each one of them partners. Their careers page shows that their employees receive a generous set of benefits and rewards, and they include not only discounts and free beverages, but also parental leaves, education opportunities, and even stock options.

restaurant dream team

9 - Use interview tracking systems.

If you use an ATS, make sure that it has an interview tracking system that includes the questions, answers, and ratings you gave to each candidate. Using it can help you remember the candidates' replies and what stood out during your interview.

Perhaps the most obvious benefit of an interview tracking system is that it allows you to keep track of all your interviews in one place. This makes it easy to find the information you need when you need it.

Another benefit is that it helps you stay organized. By keeping track of each step of the interview process, you can ensure that nothing falls through the cracks. This can be especially helpful when dealing with a large number of interviews.

Finally, using an interview tracking system can help you improve your interviewing skills, because you can compare your questions and see which ones resulted in a favorable hire.


10 - Don't forget references.

Asking for references is valuable for any company looking to hire an employee. By examining a candidate's behavior in their recent or current work, you can see and verify their work ethic and overall career background.

Getting in touch with the people who worked directly with the candidate gives you a better picture of their motivations, approach, and character. Don't shy away from asking questions about the candidate's behavior and approach to work, as well as their skills and qualifications.

11 - Offer flexibility to potential members of your dream team.

The restaurant industry is a notoriously hectic and fast-paced one. It can be difficult to find good employees who are willing to put in the long hours and hard work required to make it in this industry. Employees will appreciate it if you offer some flexibility in terms of working hours.

Many restaurants are now offering employees the opportunity to work different shifts. Those in administrative roles may even be allowed to work remotely or in a hybrid setup. This will enable employees to control their schedules and make it easier to have a work-life balance.

One example is how some fast-food restaurants have hired remote workers to work their drive-thrus. These companies use Bite Ninja software. This virtual platform allows restaurants to hire remote workers from different cities and locations. These remote staff process orders online through the app, allowing them to enjoy some flexibility and reducing the on-site staff's workload.

This kind of flexibility makes a company more attractive and appealing to many workers, especially in these times when many employees are leaving their on-site jobs for roles that offer flexible hours and work-from-home options.


12 - Have SOPs in place.

Whatever you are doing in your business, you need to stay organized and follow a standard operating procedure. This is also important when you are hiring people. These SOPs will help you cover everything that needs to be prioritized when looking for the right person for the job, and ensure that you are treating them fairly and legally.

There should be SOPs at every point of the recruitment process. These SOPs will serve as a guide for your team from recruitment to onboarding, streamlining the entire process. Having SOPs in place will also make your company look organized, which can also motivate job seekers to complete their applications.


restaurant dream team

13 - Make onboarding easy.

Onboarding is the process of integrating a new employee into an organization. It can be a long and daunting process, but it doesn't have to be. You can make onboarding easy for everyone involved.

The first step is to ensure that all of the necessary paperwork is in order. This includes the employee's contract, insurance information, and benefits paperwork. Once all of that is taken care of, you can focus on training the employee.

Take advantage of the latest technologies such as self-onboarding tools, an ATS software, and a centralized digital document system. This makes your onboarding process quick and easy, making the transition smoother for your new employee.


In the end…

The restaurant industry is competitive, and restaurant owners and managers need to find the right people to help them achieve their goals and succeed. Many owners have already successfully built their restaurant dream teams, and you can find your own, too. You only need to be clear on who you want, what you expect from them, and what you could offer in return for their skills, labor, and experience.

The right people can make a business succeed, and it all starts with managers and owners who know what their business needs to build their restaurant's dream team.

Now that you know how to hire and find your restaurant dream team, let's lock in all the ways you can use them to help you increase your restaurants profit margins!  Download our free guide to learn more.

restaurant dream team

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