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Spring 2022
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The market size of the quick service restaurant sector in Canada was 25.82B USD in 2020,dropping due to the pandemic in 2019, but recovering quickly to reach 27.57B USD in 2021,now reaching 28B USD. The quick-service industry made a fast comeback and was less impacted by the service aspect than full service establishments.
Source: IBS World, 2021
Market Size
Number of Businesses
Industry Employment
Industry experts believe that because most quick service restaurants had already developed off-premise services like drive-thru and takeout prior to the pandemic, they were less heavily affected than full-service restaurants when lockdown restrictions were instituted and, as such, have made a quicker more robust recovery.
In the states, the QSR industry is valued at297B USD.
Source: IBS World, 2021
Market Size
Number of Businesses
Industry Employment
Canada loves their fast food chains. Fast food is a $27 billion industry that employs nearly one million people or about 2.7% of the total population of Canada.
In 2021, the quick service restaurant industry has made a full recovery, with sales projected to surpass pre-pandemic sales at $296.55 billion, according to data from Statista.
In 2019, the market size of the full service restaurant sector in Canada peaked at 35.78B USD.
However, as result of COVID-19, the market size decreased to 22.3B USD in 2020.
The Canadian market is now sitting at 29.15B USD in 2021.
The full-service restaurant industry is slower to recover, with many restaurants that were not able to stay in business during the pandemic.
Source: IBS World, 2021
Market Size
Number of Businesses
Industry Employment
In the US, the market size of full service restaurants (excluding chains) has grown 1.9%per year on average for the last 5 years.
As the coronavirus subsides, the industry's growth is expected to continue growing at a similar pace as restaurants open back up, and continue to adapt to COVID-19 changes.
Although restaurants in the States took a hit in2020, the market is recovering more quickly than that of the Canadian market.
Market Size
Number of Businesses
Industry Employment
Before the start of the COVID-19 pandemic, Canada’s foodservice sector was a $95 billion dollar industry, directly employing close to 1.2 million people.
This used to be Canada’s number one source of "first jobs", serving 22 million customers across the country every day.
Due to the pandemic, employers in this industry took a hit - but luckily, Canada’s unemployment rate is forecast to steadily improve, averaging 7.6% in 2021 and 6.3% in 2022.
80% of managers had trouble filling back-of house positions.
67% of managers had trouble filling front-of house positions.
80% of managers said they would struggle to keep staff if they had to cut hours again.
Source: Restaurants Canada, 2021
New data from the National Restaurant Association found that 75% of restaurant businesses in the U.S. reported that retaining employees was the top challenge facing their business.
Some workers are not returning to the industry - citing low pay and COVID-19 safety concerns as the reason. Others have simply moved on to work in other sectors.
Nevertheless, in 2021 the food service sector grew by 1.3m restoring to to close to its pre-pandemic employment levels.
Of operators saying recruiting and retaining workers was their top business challenge
There are nearly 2millionfewer 16-34 year olds in the restaurant labor force.
In 2021 the food service sector added 1.3m jobs, returning close to it's pre-pandemic employment levels of 12.3m.
Ghost kitchens are predicted to account for 21% of the restaurant industry by 2025.
38% of on-premises customers say healthy choices would impact their restaurant choice.
Ordering alcohol through delivery services could account for 5-10% of said restaurant sales.
Innovations in technology like digital menus, online ordering platforms, and third party delivery services are here to stay.
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This is the easiest payroll system I have ever used! I have never been able to complete payroll faster than this system. Plus, the support team is amazing!
Push Operations saves so much time! Having your clocking, scheduling, budgeting, and payroll all available in one unit
Although we handle restaurant workflows very well, Push can be used in a variety of businesses and industries – especially for payroll. We have customers in gyms, salons, retail locations, warehouses, creative agencies and more!
If you have employees who need to get paid (or even be scheduled and clock in) chances we’ll be a great solution. We’d love to learn more about your business needs, and schedule a demo with someone from our team to see if Push will be a good fit.
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To see how much Push would cost for your business, book a demo or contact our business development team.
We integrate with over 30 applications!
You can find the different types of point-of-sale systems and other software that we integrate following this link!
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“In the labor numbers, we were reporting about a $300 to $400 difference than what we were getting through Push!”
-Tara Hardie, ZZA Hospitality Group, 16 locations
