August 2021

The 8 Types Of Restaurant Technology You Need To Succeed

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June 19, 2024

Whether you own a small restaurant or a large chain, restaurant technology plays an integral role in how you manage your operations and supply—but what technology do you need to open a restaurant, or succeed at running one, and why?


In this article, we will explore the different types of restaurant technology you need to open, run, or grow a successful restaurant, and how you can choose which restaurant technology is the best fit for your business.

 

What restaurant technology do you need to open a restaurant?

While every single restaurant is different, with needs and technological requirements unique to it, there are some types of technology that will appear in almost every restaurant. Here is a list of the common types of technology you will encounter in most restaurants.

What are the 8 types of restaurant technology you need?

  1. Point of Sale (POS) systems
  2. Payroll solution
  3. Scheduling software
  4. Time tracking or time clock
  5. Human resource management software
  6. Inventory management software
  7. Reservation software
  8. Restaurant website

 

1. Point of Sale systems.

A POS system is a computerized system that allows restaurant owners to track sales, cash flow, and food inventory. However, a good POS system does more than process sales and aid with bookkeeping. It simplifies communications between the kitchen and the waitstaff by taking orders and pushing them to the kitchen printer.


A POS system can also be used to track orders, sales, food usage, and the most popular restaurant menu items. With additional integrations, it can streamline your payroll process and workforce management in one go.


POS systems can exist in different forms, including:


Desktop POS system:
operates on a computer/laptop or app.


Mobile POS system
: consists of a mobile phone app that attaches to a card reader, and can be integrated with additional devices like bar code scanners and receipt printers.


Tablet POS system
: works in a similar way to the mobile POS system, except it provides a larger surface to work with.


Touchscreen terminals
: gaining popularity in a lot of restaurants. Provide guest-facing screens which allow customers to input their own orders and make payments and tips, improving order accuracy and speed.

When selecting which POS system is the best fit for your restaurant, there are many considerations to keep in mind, such as availability of mobile and contactless ordering and payment options, inventory and product management integrations, and what type of hardware the system will require.

 

2. Payroll and accounting technology.

Payroll and accounting management is one of the most important aspects of running a successful restaurant business. However, while the bookkeeping process for restaurants is similar to the accounting system for any business, it is made more complex by industry-specific payroll requirements. This is further complicated by the fact that restaurants have slim profit margins and keeping on top of your KPIs becomes essential.


Using restaurant payroll software, you can automate the payroll process, allowing you to focus on other important tasks. It is recommended to find a payroll solution that integrates your time tracking and scheduling software so that you can streamline approved scheduled hours to payroll. This software option should also offer automated tax deductions and remittances, as well as automated statutory holiday pay.

Push payroll is a payroll solution that offers payroll and accounting services that integrate with POS systems, employee hours and rates to offer an all-in-one employee management platform. With its flexible wage tracking and ready online access, it makes dealing with tax remittances a breeze.

 

A restaurant working is leveraging restaurant technology on her laptop.

3. People management technology.

The success of every restaurant depends heavily on how well you manage your staff. Because your employees are the ones executing the tasks that generate income for the business, it is important to ensure that they are doing their jobs right.


The people management process includes hiring and onboarding skilled employees, training existing staff, employee scheduling and time tracking, and human resource structuring. In the ongoing digital transformation restaurants are seeing, there is software available for all of these aspects of employee management.


However, people management solutions like The Push Suite offer services that encompass the entire employee life cycle. With such software, you can hire and onboard employees, track their time and attendance, create employee schedules, and create HR structures that work for your business, while also integrating with your POS system, payroll, and reporting.


When everything is centralized this way, you can reduce hiring and onboarding costs. Because time tracking and scheduling are automated, you save time you would have spent on these tasks and dedicate it to more important tasks.


Additionally, with manual payroll and report compilation out of the way, you are assured of payroll calculations and tax remittances free of human error.

 

4. Inventory management technology.

It is important to keep track of your restaurant’s supply and food inventory to minimize food waste and save money. Since food makes up the majority of inventory for a restaurant, and a lot of it has to be used in a timely fashion, restaurant inventory requires particular diligence.


While you can manage your restaurant inventory with spreadsheets and manual counting, this process can be made easier and more accurate using inventory management software.


With this software, you can know exactly:

  • What supplies you have purchased.
  • What goes out of your kitchen.
  • What is left over in your inventory.
  • How much you are spending on supplies.
  • How much food you are losing to wastage.

Different inventory management technologies offer different solutions in addition to inventory management. For example, POSist offers a central kitchen management option for large chain restaurants that allows you to view each outlet’s stock requirements, purchase orders, and keep track of stock consumption across all the outlets.


While inventory management software is very accurate and efficient, it is not available on all POS systems. Therefore, it is important to check with your POS service provider if they offer inventory management integrations to ensure the smooth running of your business.

 

5. Reservation software.

Long wait times can be a serious cause of customer dissatisfaction in restaurants. With restaurant reservation software, staff no longer have to act as middlemen between the customer and the reservation process. With software solutions like Eat App, Bento Box, Yelp Reservations, and OpenTable, customers can view available slots in the restaurants and make their own bookings.


The software can also suggest optimal seating arrangements for customers based on time and party size, while also giving them accurate wait time estimates and text notifications when their table is ready. When selecting the best reservation software for your restaurant, there are a few things you may take into consideration. How do you want customers to interact with the software—in an app or through a website?


Reservation software solutions like Eat App are available on desktop, iOS, and Android. Some platforms such as WordPress offer plugin options like Restaurant Reservations that allow you to apply both the website and app options.


Restaurant staff can access key information provided through the customer’s reservation and dining history like favorite dishes and important dates such as anniversaries. They can also manage seating, waitlists, customer loyalty, and dining preferences. You can make your reservation software even more powerful with the help of Sendbird's customizable chat API, as your customers will have a way to speak to your staff directly through its web or mobile app.

With the right reservation software, you can keep your customers satisfied, reduce losses from no shows, and build a loyal customer base.

Two restaurant employees are reviewing reports thanks to restaurant tech.

6. Online ordering and delivery technology.

Even before the onset of the COVID-19 pandemic, restaurants had been using online ordering for a few years.  However, now there are new inventive ways in which restaurants are managing food orders and delivery using technology to keep up with the industry-wide digitization that is happening at an accelerated pace.


While third-party ordering and delivery services like UberEats and DoorDash are major players in the online ordering and delivering process, restaurants are beginning to recognize the value of having integrated online ordering solutions that allow customers to order directly from the restaurant for delivery or takeout.


Domino’s was one of the first pizza chains to recognize the advantage of customers placing online orders instead of calling in. They realized that there were fewer errors, and employees did not have to pause important tasks to pick up a phone call. Additionally, because the online ordering option allowed customers to view images of the available meal options, they actually recorded an increase in sales.


Using your restaurant website, a branded restaurant mobile app, or integrated online ordering software, customers can order directly from you, eliminating third-party delivery fees and allowing you more control over the customer experience. With these platforms, you can also implement a rewards program to build customer loyalty and offer discounts.

While you may not envision your restaurant as a delivery or takeout spot, it is still important to leverage online ordering and delivery technologies to increase profits and customer satisfaction.

 

7. Technology for running reports.

Running a successful restaurant is more than just offering great food and customer service. You also need to constantly analyze and address your strengths and weaknesses to remain ahead of the pack. This is where running reports comes into the picture.


Restaurant reports allow you to keep a close eye on all your restaurant operations, making adjustments where necessary to further boost profits and customer satisfaction. The common reports you will encounter in your business include clock hours, inventory, sales vs labor, expenses, employee performance, holiday pay, and overtime calculation.


While most POS systems provide multiple restaurant reports, you may need to integrate reports and analytics software like Toast and Synergy Suite to gain the full benefits of automated reports and analytics. With integration into the POS software, you eliminate the need for manual data entry, as the reports software will automatically access data from the POS system and generate reports from it.

8. Optimized restaurant website.

Today, online visibility is a key part of building and maintaining a restaurant’s brand image. Most people spend so much of their time on the internet that websites have become one of the most effective and economical forms of advertising for most businesses.


Restaurant websites provide your customers with information about your business that they would otherwise need to phone in for—like location, menus, specials, offers, and discounts. They can also provide information on new systems in the restaurant such as automated reservations and online ordering options.


Building a restaurant website allows you to control your brand and communicate directly with your customers from anywhere. However, you have to ensure your website is helping your restaurant put its best digital foot forward.

What information should you include on your website?

  • A call to action and reservation widget.
  •   Full menus with prices.
  • Online ordering and delivery options.
  • Contact info.
  • Tasteful imagery of meals and décor.
  • Social media widgets connecting to your restaurant’s social media accounts.
  • Events calendar.
  • Email newsletter opt-in option.

 

Up-and-coming restaurant technology.

Restaurants all over the world are increasingly coming to terms with the fact that widespread use of technology in the industry is here to stay. From online delivery to full automated kitchens, technological innovations in the restaurant business have set high customer expectations.


To remain ahead of the curve, restaurants will have to invest in up-and-coming innovative technology that will give them an edge over the competition.


Some of these advancing technologies include:

  •  Self-service kiosks: Gaining popularity in large Quick Service Restaurants, these small standing digital systems allow customers to customize their orders and pay for them with their preferred payment method.
  • Automated kitchen operations: More restaurants are piloting the use of kitchen robots and display systems to augment the human workforce.
  •  Air purification technology: In the wake of the COVID-19 pandemic, customers want to feel safe while dining out. Technology like bipolar ionization is showing promise and may soon become a staple in restaurants seeking the highest standard of air purification technology.

While technology will never completely replace human creativity and ingenuity in restaurants, any business-savvy restaurant owner understands that its role in ensuring the continued success of their restaurant cannot be understated. With the right restaurant  technology in place, the only direction for your business to go from here is up.

Banner ad for the guide to the best tech stack for your restaurant.


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The food and hospitality industry is entering a transformative era in 2024 — driven by consumer demand for transparency, health, environmental responsibility, and a touch of culinary innovation. Diners are more informed, adventurous, and values-driven than ever before. Whether it’s a craving for Korean-BBQ tacos, gut-friendly mocktails, or carbon-labeled menus, today’s customers are embracing trends that combine personal wellness with global consciousness.

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For restaurant owners and foodservice managers, keeping pace with the latest food trends is more than a matter of creativity — it’s a necessity for profitability and long-term success. This guide explores the top food trends for 2024, from plant-based innovations to tech-forward sustainability practices, and how operators can successfully integrate them into their businesses.

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Let’s dig into what’s trending, what your customers want, and how your restaurant can stay ahead.

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What Are the Top Food Trends for 2024?

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Here’s a snapshot of the most impactful food trends shaping menus and operations in 2024:

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  • Plant-based innovations – Beyond tofu: think cultivated meats, mushroom mycelium, and chickpea-based seafood substitutes.
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  • Climate-conscious menus – Locally sourced, low-waste, and forward-thinking menus aligned with environmental responsibility.
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  • Functional wellness foods – Ingredients that support mood, energy, and immunity are being infused into dishes and drinks.
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  • Tech-driven dining experiences – AI tools, robotics, and smart systems are elevating back-of-house efficiency and customer-facing dining.
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  • Global flavor fusions – Mashups of regional cuisines (like Indian-Mexican or Korean-South American) offer novelty and richness.
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Why Do Restaurant Owners Need to Pay Attention to Food Trends?

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  • Consumer demand is shifting: According to the National Restaurant Association’s 2024 Culinary Forecast, over 70% of diners say they actively seek healthier, more sustainable options when dining out.
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  • Increased brand loyalty: Restaurants that align with customer values — health, ethics, innovation — earn trust, repeat visits, and social shares.
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  • Operational agility: Trend-oriented kitchens are quicker to pivot when supply chains shift, diets evolve, or digital preferences change.
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Which Foods Are Trending This Year Across the U.S.?

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Rise of Plant-Based Food Trends

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  • Cultivated meats: Also known as lab-grown meats, these are becoming mainstream. Brands like UPSIDE Foods and GOOD Meat are breaking into U.S. markets with chicken grown from animal cells in controlled environments.
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  • Mycoproteins & legumes: Derived from fungi or pulses, protein-rich alternatives like tempeh, jackfruit, and lupin are being used creatively in tacos, BBQ ribs, and seafood analogs.
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  • Mainstream adoption: Major chains like Burger King and Chipotle continue expanding plant-forward menus, while independents offer bold meatless dishes with flavor-forward sauces, global spices, and satisfying textures.
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Healthy Food Trends for 2024

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  • Gut health focus: Probiotic-rich dishes (kimchi grilled cheese or sourdough naan wraps) and fermented sides are on the rise.
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  • Lower-sugar desserts: Sweet treats are being reimagined with monk fruit, dates, and other low-glycemic ingredients.
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  • Immunity boosters: Menus highlight ingredients like turmeric, ginger, vitamin C, and zinc through smoothies, teas, and power bowls.
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  • Clean-label commitment: Consumers are studying ingredient lists, preferring dishes with wholesome, recognizable components.
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Functional Foods and Beverages

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  • Nootropic-infused drinks: Beverages powered by L-theanine or functional mushrooms cater to focus and calm.
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  • Adaptogenic add-ons: Herbs like ashwagandha, maca, and rhodiola are finding their way into smoothies, lattes, and sauces.
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  • Wellness cocktails: Mixed drinks sans alcohol — but heavy on health — promote detox and energy, flavored with botanicals and natural extracts like spirulina, matcha, and activated charcoal.
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How Are Sustainable Food Trends Shaping the Industry?

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From Menu to Sourcing: The Push Toward Sustainability

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  • Local and seasonal sourcing: Supporting nearby farms reduces emissions, ensures freshness, and appeals to community-minded consumers.
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  • Zero-waste operations: Chefs are using root-to-stem cooking, fermentation for food preservation, and creative uses for scraps in sauces or stocks.
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  • Eco-conscious packaging: Compostable containers, reusable to-go kits, and edible cutlery are disrupting traditional takeout models.
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Tech and Innovation in Sustainable Dining

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  • Carbon labeling: Climate impact scores on menus help customers make informed dining decisions, much like calorie counts.
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  • AI-driven inventory management: Tools optimize ordering patterns, reducing spoilage and overstock-related waste.
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  • Vertical farming & hydroponic setups: Onsite or bordered supply chains shorten the farm-to-table journey.
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What Is the Most Popular Food Trend Right Now?

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While many trends are gaining traction, one standout in 2024 is the rise of global comfort fusion — particularly dishes that marry traditional comfort food with spicy, umami-rich flavors.

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  • Korean-Mexican cuisine: Think birria bulgogi tacos or kimchi queso.
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  • Indian-South American mashups: Curried empanadas or tandoori arepas are headline grabbers.
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  • TikTok’s viral influence: Trends like \“chili crisp eggs\” or \“pickle sushi\” are being adapted on local menus, proving that social virality turns into real-world demand.
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How Social Media Is Driving Food Trend Adoption

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Role of Social Media in Accelerating Food Fads

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  • Influencer credibility: A single post from a viral chef or creator can spark national interest in a dish.
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  • Hashtag virality: Foods labeled #ButterBoard or #WaterTok evolve into week-long waitlists and menu must-haves.
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  • User-generated content: Diners love documenting quirky, beautiful, or “you’ve-never-seen-this-before” dishes to share online.
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Leveraging Food Trends for Restaurant Marketing

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  • Seasonal menus & pop-ups: Limited-time offerings based on trending foods motivate urgency and trial.
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  • Social callouts: Encourage diners to tag, post, or review your trend-forward menu items.
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  • Reels and behind-the-scenes content: Show viewers where your ingredients come from or how a niche global dish is made.
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Global and Fusion Food Trends to Watch

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  • Japanese-Peruvian (Nikkei) flavors: Featuring citrusy ceviches with umami-rich miso and soy glazes.
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  • West African influences: Dishes using jollof rice, egusi stew, or fonio grain paired with plant-based elements.
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  • Filipino-American blends: Adobo-braised brisket sandwiches or ube milkshakes have mainstream momentum.
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Tips for Implementing 2024 Food Trends in Your Restaurant

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  • Test with limited-time offers (LTOs): Introduce a trending ingredient as a weekly special or seasonal dish to measure interest.
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  • Survey your customers: Use email lists or POS systems to gather input on potential additions.
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  • Train your staff: Equip them with the knowledge and enthusiasm to explain functional or sustainable items.
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  • Work with specialized suppliers: Align with local farmers, health-focused vendors, or zero-waste packaging providers for smoother execution.
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Final Thoughts: Stay Ahead of the Curve with 2024’s Food Trends

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Adapting to food trends in 2024 isn’t about chasing every new idea — it’s about identifying the trends that align with your market, values, and culinary identity. Plant-based options, sustainability, global flavors, and wellness-centric dining aren’t just appealing — they’re economically vital.

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Restaurants that act early — leveraging data, culture, and digital ecosystems — will attract today’s health-conscious, eco-aware diner and become tomorrow’s industry leaders.

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Ready to Lead the Industry with Smarter Menu Strategies?

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2024 promises bold innovations in food — and your restaurant can thrive by embracing the right trends. Whether you’re scaling functional drinks, reducing kitchen waste, or jumping on the next viral fusion dish, the right tools can help you act faster and smarter.

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Subscribe to the Push blog for expert insights on restaurant operations, emerging food trends, and next-gen hospitality technology. Stay ahead — serve success.

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Internal Links

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External Sources

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  • National Restaurant Association 2024 Culinary Forecast
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  • Technomic’s 2024 Foodservice Trends Report
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  • Mintel Functional Food Trends Analysis 2024
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