Team Lead, Project Coordination

The Company: 

Push is an all-in-one platform that helps businesses grow and scale their companies by simplifying HR, payroll, time tracking, and scheduling. Our purpose is to help our customers free up their time by making people management ridiculously easy, so they can focus on their passion.

Our customer base includes some of the biggest brands, such as Earls Restaurant, Cactus Club, Denny’s and more.   

The Team: 

We’re a group of dog-loving and game-playing people who place a high priority on competence and efficiency, but an even higher stock in personable and positive individuals that mesh with our culture and are willing to grow with us. As  part of our rapidly growing team you will play an important and unique role in working towards our mission to create the best people management system for our customers so they can spend more time doing what they love.

The Role:

The Team Lead acts as the bridge between senior management and the project coordination team. You will oversee a group of Project Coordinators, ensuring they have the tools, training, and support necessary to execute projects flawlessly. While you may still manage high-stakes projects, your primary focus is on process optimization, team performance, and professional development.

Location:

Recently the world has changed so we are changing with it. We’re embracing new ways of working and are constantly adapting our practices  to ensure that wherever you are working from, you feel a part of the team and have everything you need to work comfortably. We are a remote-first company, Pushies can choose to work remotely or from our Downtown Vancouver office. 

Key Responsibilities

• Team Leadership: Support Leadership and mentor new hires and team Project Coordinators. Conduct weekly or bi weekly 1:1s and support Monthly and Annual performance reviews.
• Workflow Optimization: Identify bottlenecks in the current project lifecycle and implement standardized templates, tools, and SOPs.
• Resource Allocation: Support Leadership with Monitoring team bandwidth and assign project tasks based on individual strengths and current workloads.
• Quality Assurance: Support Leadership with reviewing project documentation, tool usage, data hygiene to ensure high standards and accuracy. Help drive team and individual KPIs. 
• Escalation Management: Serve as the initial point of contact for complex issues or conflicts that the project coordinators cannot resolve independently; Escalating the proper leadership contacts are necessary.

Workload Balance 

60% Leadership, 40% IC

Additional Information

At Push, we place value on different types of experiences. If your experience looks a little different from what we’ve listed but you think you’re a good fit, we would still love to hear from you. 

We celebrate diversity and promote equal opportunity. We appreciate what makes each of our team members different and encourage you to apply, no matter who you are or how you identify.

Required Skills & Qualifications

• Experience: 3+ years in project coordination or management
• Technical Proficiency: Advanced knowledge of PM software (e.g., Asana, Jira, Smartsheet) and resource planning tools.
• Soft Skills: Exceptional emotional intelligence, ability to demonstrate empathy, conflict resolution skills, and the ability to motivate a team under tight deadlines.
• Track Record of Innovation: Demonstrate examples of having built or significantly improved an implementation 
• Strategic Thinking: Ability to look beyond individual tasks to see how project outcomes impact the company’s bottom line. A “think outside the box” mentality.