Restaurant Industry

Restaurant Marketing, 7 Tips to Get your Restaurant On the Map

In the competitive world of eateries, restaurant marketing is a secret sauce that can help your business stand out from the crowd. Here are our top 7 tips.

Stephanie Graham

February 11, 2021

4 Strategies Earls Deployed During the Pandemic

The need for businesses to adapt, innovate, and work cooperatively has never been more pertinent. The challenges of the pandemic inspired Earls to make fundamental and impactful changes that have strengthened the company in lasting ways. By acting early and decisively with streamlined company-wide strategies focused on shared goals and values, effective communication, and innovative HR solutions the Earls approach has others in the industry wondering, how did they do it?

Stephanie Graham

February 11, 2021

10 Ways to Increase Restaurant Profit Without Spending a Dime

It's the dream; increasing your restaurants' profit, without having to raise costs. It may sound too good to be true but in the foodservice industry, it's not just about the goods, it's also about, you guessed it -the service. In this article we will explain how educating your team around smart selling, creating intentional suggestions to your customers, and building relationships with your patrons can make a world of difference to your bottom line.

Stephanie Graham

February 11, 2021

11 Restaurant Interview Questions to Ask Servers Before Hiring

Servers, waiters, or food service workers are customer-facing employees who represent your business; that is why hiring the right person for the job is crucial. In this article, we will go over some best practices and must ask questions when it comes to hiring the best person for the job.

Stephanie Graham

February 11, 2021

Resources for Temporary Restaurant Closures

Restaurants across Canada and the US are doing their part to combat the spread of the COVID-19 virus. Restaurants are limiting their dine-in to takeout only, and in some cases closing their doors entirely for the time being. Even a temporary business closure can be tough, we commend them for this difficult decision to keep our communities safe.

Push Operations

December 10, 2020

How do I Create a Restaurant Equipment Maintenance Checklist?

Making a restaurant more efficient is a continual effort, fortunately, making a restaurant maintenance checklist is one of the less labor-intensive...

Push Operations

December 10, 2020

5 Ingredients to Spice up Your Restaurant Management

Opening a new restaurant involves a lot of important topics. This handbook will help guide you through the management and operations portion of building your new restaurant. If you are looking for the technical details of How to Open a New Restaurant including getting started and financial information check out our guide on that!

Stephanie Graham

February 11, 2021

The Ultimate Guide to Opening a Restaurant in the US

In an effort to provide our readers with the best content possible, we’ve created a comprehensive guide to opening a restaurant. We’ve tapped into our network of professionals and have interviewed top experts in the field. From successful chefs, restaurateurs, restaurant consultants, lease brokers, bankers, and multiple industry experts, we’ve compiled their advice to help guide you through opening the restaurant of your dreams.

Push Operations

December 10, 2020

Grand Opening Checklist - 5 Ways to Create Buzz

There’s a lot to do and think about leading up to your restaurant’s grand opening. You want to make sure people show up, enjoy the event, and spread the word to their friends and family. Thinking ahead, making detailed plans, and collaborating with the right people in your local community can help keep you on track and ensure your grand opening makes a splash.

Stephanie Graham

February 11, 2021

Developing a Restaurant Concept: 3 Must Have Tips

Choosing a concept is one of the most important steps of opening a restaurant. Your concept is your overall idea. It’s what defines your brand and the unique experience you’ll offer your customers. There’s a lot to think about when starting a business. A well-developed concept plan will provide you with a complete vision of your establishment and can help guide you in decision making.

Stephanie Graham

February 11, 2021

Restaurant Tools: Restaurant Opening Checklist

Opening a new restaurant is exciting but stressful. There are a lot of decisions to be made and sometimes, it’s hard to keep track of everything that has to be done.

Push Operations

December 10, 2020

5 Ways of Dealing With Restaurant Reservation No-Shows

No-shows can be a very frustrating issue for restaurant owners to deal with. A no-show reservation can greatly affect a restaurant's daily revenue. It's more than turning away guests. Restaurant margins are thin and the unnecessary costs behind of a no-show can range from labor costs for overstaffing employees to food waste and costs. During a time when reservations are the only way some restaurants are bringing in revenue - we have to consider ways to get creative around preventing them.

Dalia Holmes

July 31, 2020

Recruiting & Hiring: How to hire your Dream Team and Stand out from the crowd.

As a manager, you want to build a team of dedicated and enthusiastic employees to work with you every day and help your business thrive. Unfortunately, it’s not always easy to find and keep the right people, especially since managers of hourly labor employees face some of the highest turnover rates across all industries.

Push Operations

December 10, 2020

Restaurant Opening: Defining Your Target Customer

Defining your target customer is possibly one of the most critical aspects to consider when opening a restaurant. It is essential to ensure your restaurant business is a true success. Upserve.com reported that “As of 2017, the amount of money Americans spend on eating out has surpassed the amount they spend to eat at home.” With such a dramatic statistic in mind, any restaurant owner (present or future) must truly know what to expect when envisioning an ideal customer. Thinking of this from the framework of who, what, when, how, and why questions, restaurant owners must take the time to allow for thorough and constructive research. More specifically, they must ask themselves honestly:

Push Operations

December 10, 2020

Restaurant Locations: Factors to Look For

The restaurant business can be tough. Choosing the right location for your restaurant will improve your chances of success. In fact, 63% of voters claimed that location affected their dining decision. It’s all about location, location, location. You want great access to customers, you want them to notice your restaurant, and you want to make sure that you aren’t losing all your sales income on rent and wages. To make sure you choose the best restaurant location, look for the following factors when deciding on a space.

Push Operations

December 10, 2020

7 Thing you Need to Consider Before Buying a Restaurant

Ready to buy a restaurant? Congratulations! Now pump the breaks. Investing in a new business can be exciting but it’s important to be aware of the key factors that play a role in ensuring the restaurant you buy will be profitable for you. Before you sign any leases, contracts, or agreements, here’s what you should do:

Push Operations

December 10, 2020

Buying a Restaurant: How to Find the Right Restaurant Broker

Buying a restaurant is a big step that requires a lot of planning, brainstorming, research and finding the right people to help you along the way. You may have accountants, legal experts, and financial planners on hand but a restaurant broker can connect the missing pieces. They're someone who’ll guide you along the complex process of finding the right restaurant, negotiating, closing the deal, and also staying in touch afterwards. Your relationship with your broker is such an important one that you need to invest some time in researching and finding the right broker before you even start looking around for a restaurant to buy. Here are 5 tips on how to find the right restaurant broker:

Push Operations

December 10, 2020

Restaurant Equipment: How to Not Overspend

Before you open a new restaurant, you need a few things. You need refrigerators, ovens, cutlery, freezers, appliances, and software. These are just a few items that are necessities. But the most important part of running a restaurant? You need equipment. Finding equipment is another step off the restaurant opening checklist but it's stressful. Making smart investments in your equipment can set your restaurant up for success, reduce unforeseen costs, and increase efficiency levels.

Push Operations

December 10, 2020

5 Ways to Motivate Restaurant Staff to Boost Sales

Employees who do their job well are more likely to bring in more sales, whether that’s through upselling, great quality work, or fantastic customer service. If staff members are not motivated to do their job well, sales will suffer. Keep your team motivated by giving them training, a “why”, and a goal to work toward. Make those goals fun and rewarding with an employee incentive program, and make sure to recognize everyone’s hard work and effort.

Dalia Holmes

July 31, 2020

5 Things to Consider Before Buying a Franchise

Buying a franchise is a major financial, professional, and personal decision. If you want to open a restaurant, but don’t want to set up a whole new business system and brand, franchising may be a good option.

Push Operations

December 10, 2020

Restaurant Sales: 4 Upselling and Cross-Selling Tips

The main objective of any restaurant is to produce a profit. According to the Temkin Group, a moderate increase in customer experience generates an average revenue increase of $823 thousand over three years for a company with $1 million in annual revenue. Upselling and cross-selling are two techniques that double as ways to provide exemplary customer service and increase restaurant profits.

Stephanie Graham

February 11, 2021

6 Common Restaurant Profit Killers, and How to Fix Them

Restaurant margins are low. That means, every decision matters. In this article, we explore some common hidden restaurant profit killers and how to fix them!

Stephanie Graham

February 11, 2021

How to Cut Restaurant Costs In 10 Easy Steps

How do you cut restaurant costs? On average, the net profit margin is 5%-15%. Why? Because costs are high: payroll, rent, utilities, credit fees, and food add up.

Stephanie Graham

February 11, 2021

What to Consider When Looking at Delivery Services

The convenience of having a Skip the Dishes courier deliver you a bottle of wine, or a bowl of soup when you’re too sick to leave your home is the culprit behind high demands for food delivery services- which are getting increasingly more popular and available. Third party delivery services have the ability to help you market your restaurant to a whole new audience and cover potential additional labor costs that you would otherwise be faced with if you use a in-house courier model; but they can also pose other issues. Here are 5 things to consider for both in- house and third party delivery services.

Cindy LeClair

March 2, 2021

Restaurant Employee Engagement and Customer Experience

Many restaurant marketers may categorize restaurants in the food business. However, they're primarily in the services business. Their ultimate goal is to deliver a great customer experience, which includes great food. This experience can only be achieved when a restaurant has a highly motivated and engaged workforce that is willing to take ownership of the customer experience.

Stephanie Graham

February 11, 2021

Building the Ideal Restaurant Atmosphere: Sound

According to a 2018 Zagat study, noise is the number one pet peeve of customers. Not the service, the prices, or the parking. Noise. Restaurants are busy environments. Things are all happening at once: people talking, music playing, dishes and utensils clanging, the occasional sizzle from a frying pan, and 110 other things.

Stephanie Graham

February 11, 2021

Going Green: Environmentally Friendly Restaurants

The shift to sustainability has been happening for a long time. However, up until now, it has been a small part of the restaurant owners worries, but in recent years there has been a dramatic shift in attitude. In March 2018, fast food giant McDonalds set to significantly reduce our greenhouse gas emissions.

Dalia Holmes

July 31, 2020

5 Restaurant Grand Opening Ideas That Actually Work

Conducting a grand opening for your restaurant may seem like a daunting task, but with the help of some of these seriously rad grand opening ideas, you can set a precedent for the future success of your restaurant.

Stephanie Graham

February 11, 2021

Things to Consider When Negotiating a Restaurant Lease

Negotiating your restaurant lease is the first step of ensuring the safety and integrity of your restaurant business. As you embark on this initial step, there are several things to keep in mind in order to guarantee that your restaurant lease will fit your personal and business needs effectively. Firstly, it's important to remember the purpose of your lease; which is to ensure that both parties understand each other’s responsibility regarding the space. The lease will protect your business against potential liability concerns and your rights as a tenant.

Push Operations

December 10, 2020

How to Save Money on Your Restaurant Contractor

Whether you’re building your restaurant from scratch or you’re renovating it, the process, in either case, is far from being simple. As usual, you aim for the stars which is quite understandable. After all, you do want your restaurant to be the best in town, if not the nation. But neither the design on paper or the finished one in your head mean much until all work is done; and you got the keys to your restaurant in your hand. And to reach your goal of a brick and mortar restaurant business, you’ll have to work closely with a restaurant contractor.

Push Operations

December 10, 2020

Menu Hacks: How to Maximize Customer Spending

The decor and music is what sets the atmosphere for your restaurant, but the menu is your only way to persuade your customers to buy more. There are many mistakes that can trigger price anxiety in your customers or even confuse them about what to pick. However, all of these can be solved with a few psychological tricks that will make your dishes look reasonably priced, high-quality, and irresistible to customers.

Stephanie Graham

February 11, 2021

How to Save Money When Opening a Restaurant

Restaurants fail for a lot of reasons. Poor management. Boring food. Bad timing. The number one reason? Under-capitalization. It’s about the money.  To reach your dream of running a restaurant, you need to stay within your budget. The smallest savings add up to a better bottom line. Here’s a few tips to save you money upfront (and in the years to come), build a more thoughtful financial plan, and make better money decisions.

Push Operations

December 10, 2020

Restaurant Lease Terms to Look Out For

It can be daunting when navigating the waters of restaurant leasing. Whether your restaurant business is brand new or you are moving spaces and just getting ready to enter into a new lease, there are some important terms and leasing principles to keep in mind.

Stephanie Graham

February 11, 2021

3 Reasons Why Running Restaurant Reports is a Game Changer

Seriously, we love restaurant reports. They’re valuable pieces of information that allow you to look at your business collectively, without bias.

Stephanie Graham

February 11, 2021

How Top Restaurants Create Buzz

New restaurants pop up left and right but sometimes it can be difficult to create buzz. You could have an enticing menu, educated staff, and a unique selling point, but it can be challenging to be successful when no one knows you exist. When it comes to creating buzz, the goal is to be the talk of the town. New and successful restaurants are keyed into three things: who they are, who their audience is, and what they offer. Here are some tips on how to top restaurants create buzz:

Push Operations

December 10, 2020

How to Handle Negative Yelp Reviews - 5 Tips For Restaurants

Nowadays, understanding how to handle negative yelp reviews is really important. You can’t control what customers say, but here's what you can control.

Stephanie Graham

February 11, 2021

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